Hello!
I am Mery L.

I love driving digital transformation through web, mobile, AI, and customer experience.

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Senior Digital Experience & Ecommerce Leader

Driving web, mobile, AI, and personalization strategies that transform customer experiences and accelerate revenue growth.

With more than 17 years of experience spanning digital strategy, product, ecommerce, and user experience, Mery Lewis helps organizations turn complex business goals into high-performing digital experiences. She specializes in leading cross-functional teams, modernizing digital ecosystems, and delivering measurable growth across web, mobile, AI, and personalization initiatives.

Today, Mery leads digital experience strategy for a global luxury hospitality brand, overseeing digital platforms that serve millions of users annually. Her work spans ecommerce optimization, mobile app growth, AI-powered experiences, customer identity, search strategy, and conversion optimization.

Known for blending strategic thinking with hands-on execution, Mery partners with executives, marketers, developers, designers, and analysts to launch innovative digital solutions that improve customer engagement, increase revenue, and create lasting business impact.

Her work has been recognized with industry awards and leadership honors, including HSMAI Platinum recognition and Miami’s Top 40 Under 40.

Core Skills & Areas of Expertise

Digital Experience Strategy

Leading web, mobile, and ecommerce experiences that improve engagement, conversion, and guest journeys.

Cross-Functional Leadership

Partnering with executives, revenue, creative, IT, vendors, and agencies to deliver scalable digital initiatives.

Ecommerce & Revenue Growth

Driving direct booking revenue through conversion strategy, offers, merchandising, and funnel optimization.

AI & Personalization

Building AI-powered guest experiences, search, chat, and personalization strategies across digital channels.

Mobile App & Lifecycle Marketing

Growing app engagement and revenue through push notifications, guest journeys, and in-stay digital experiences.

SEO, GEO & Analytics

Improving visibility across search, AI discovery, and executive reporting through data-driven optimization.

Case Studies

For a full version of my case studies, feel free to get in touch!

Let’s Connect

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